Prices  (Valid until 1 March 2013)

Bunkhouse Accommodation

Notes:
¹ Minimum booking for Shared Occupancy is 2 people (sharing one room) for 2 nights.
² Friday, Saturday and Bank Holiday week nights in Peak Season can be booked as Full or Sole Occupancy only.
³ Groups requiring Full or Sole Occupancy must also pay a Bond. See Exclusive Use of the Bunkhouse below.
⁴ The maximum number of people staying overnight is 22 (Sole Occupancy):
  18 in the first floor rooms plus 4 using the single sofa-beds in the ground floor lounge.
  NB: The use of the Hall is no longer included in Sole Occupancy. See Village Hall Facilities below.

Cots for young children:
We don't provide cots for young children. If a child uses a bed, the full charge is levied. However, there is no charge for a young child in a travel cot sharing a room with parents. If you erect a travel cot, please ensure that it does not block any Fire Exits.

Village Hall Facilities

Notes:
⁵ The hire period for the Hall and/or Meeting Room must include sufficient time for preparation after arrival
   and clearing up prior to departure.
⁶ The Hall is not available as overnight accommodation. If the Hall is required in addition to Full or Sole
  Occupancy, then the Hall must be booked out separately for the full duration of your Bunkhouse booking.
⁷ If requested in advance, Refreshment Facilities (a kettle, crockery and cutlery) for up to 20 people can be
  provided in the Meeting Room at an additional charge per session. Hirers to provide their own consumables
  (tea, coffee, milk, sugar, biscuits etc) and the facilities must be washed, dried and returned tidily.
  A tea towel will also be provided.

Special Events

This information is for groups requiring use of the Hall for a Special Event, for example a Wedding Reception, Party, Sporting or Corporate Event on a specific day.

Price: £1950 per Special Event, which includes:

• Exclusive use of the Hall for up to 100 people for a one-day Event;
• Exclusive use of the Hall Meeting Room for up to 20 people for a one-day Event;
• Exclusive use of the Kitchen for the Sole Occupancy period;
• Sole Occupancy Bunkhouse accommodation for 3 nights for up to 22 people.

If your Special Event is on Saturday afternoon/evening, we would expect you to arrive after 4pm on the Friday and leave by 10:30am on the Monday. This should provide you with sufficient time to prepare for the event and tidy up after the event.

A separate bond of £975 will be required in advance. Please see the section on Exclusive Use of the Bunkhouse for information on bonds and terms and conditions associated with Full and Sole Occupancy and Special Events.

Payments

We accept payment by

• Cheque made out to Rhossili Village Hall
• Bank Transfer by arrangement with the Hall Administrator

We also accept payment (except for Bonds) via all major credit/debit cards

• Credit Card by telephone (Additional charge: 2% for VISA/MasterCard; 2.5% for other cards)
• Debit Card by telephone (No additional charge)

We shall send a written booking confirmation and payment schedule after receipt of your booking enquiry. The deposit required to confirm your booking is 30% of the total cost and the balance must be paid 8 weeks before your arrival date. If any payment is overdue, we may cancel your booking. Deposits are non-refundable.

Making a Booking

Bookings must be made by an adult (over 18 years old at the time the booking is submitted). All bookings are subject to availability and RVH reserves the right to decline any booking, for whatever reason, at its sole discretion.

The minimum booking is 2 people sharing one room for 2 nights.

Provisional booking

Until the deposit is paid, every booking is regarded as provisional and can, as such, be subject to change by either party without penalty. Provisional bookings will only be held until an agreed date and allocated on a "first come first served" basis. If a deposit is not received within the relevant time, as set out in the table below, the accommodation will be released for booking by other guests. Bookings cannot be accepted more than 18 months in advance.

Confirmed booking

Confirmed bookings will only be accepted up to 12 months before the first arrival date. The Contract and confirmed booking for the accommodation will be formed when we accept your completed booking form and we receive your agreed deposit in full. Any agreed contract cannot be amended unless confirmed in writing by an authorised representative of RVH and yourself.

RVH reserves the right to increase or decrease prices prior to a confirmed booking. Any price changes will be notified by the time of booking confirmation. If you are unhappy with the price change, you may cancel your booking within 7 working days of this notice without penalty.

Changing a Confirmed Booking

If you want to change your booking

Changes to a confirmed reservation (e.g. dates of visit, numbers of people booked etc.) are allowed subject to the availability of a suitable alternative. Any additional costs incurred in accommodating your request will be agreed when you request your changes. Changes requested within 8 weeks of the date of your first arrival date will be treated as cancellations.

If you cancel your confirmed booking

Cancellation charges on all bookings are set out in the table below. These charges are calculated based on the date we receive written confirmation of your cancellation and the number of days left before the agreed date of your first arrival.

If we change your booking

In the unlikely event it is necessary for us to change your booking, in total or in part, we shall inform you as soon as is reasonably possible of any necessary changes. You can either: accept the changed arrangements; or cancel your booking and receiving a full refund of all payments made.

Exclusive Use of the Bunkhouse

Groups requesting exclusive use of the Bunkhouse (i.e. Full or Sole Occupancy, or Special Event) must include at least two adults (as defined above) and additionally pay a Bond as follows:

The Bond must be paid by BACS bank transfer or cheque (made out to Rhossili Village Hall) within the same timescales as required for the Full payment. The condition of the premises on arrival and on departure will be inspected by authorised representatives of the Trustees of RVH, including taking photographs as appropriate.

On departure, if the premises are found to be in the same condition as when the group arrived, the value of the Bond will be returned in full as a cheque made out in the name of the original booker (Group Leader), or by BACS bank transfer (by arrangement) within 21 days of departure . If any new damage is identified or the premises are found to be unreasonably dirty, i.e. require extra cleaning or tidying up, then the Bond will be retained in its entirety by RVH.

Our representatives will carry out their inspection of the premises on the arrival of a group, and at 10:30 am on the day of that group's departure. We welcome the Group Leader accompanying our representatives when they inspect the premises, at both arrival and departure. The Trustees will decide whether the Bond(s) should be retained or returned, based on the advice of their representatives.

The Hall is no longer included in Sole Occupancy. If the Hall is required in addition to Full or Sole Occupancy, then the Hall must be booked out separately for the full duration of your Bunkhouse booking. The Hall is not available as overnight accommodation, nor is it available for hire in conjunction with Shared Occupancy. The Hall may not be available for hire, if it is already booked for community activities or events.

Visits to view the premises, as part of organising a Special Event, are welcomed. However, all visits must be arranged in advance with the Hall Administrator or other representative(s) of the Trustees. Wherever possible these visits should be Mon-Fri 0900-1100, as we may not be able to provide access outside of this period.

Storage (and moving where necessary by us) of any items delivered to the premises in advance of the relevant booking period and/or collected after the expiry of the relevant booking period will attract charges according to our Hall and/or Meeting Room hire rates, depending on where the items are stored. Items cannot be stored anywhere other than the Hall and Meeting Room. The delivery and storage of all items must be agreed in advance with the Hall Administrator or other representative(s) of the Trustees.

Any items not collected within 7 days after expiry of the relevant booking period will be assumed abandoned and will be disposed of by Rhossili Village Hall as it sees fit. Rhossili Village Hall will not be liable for damage to, or for returning, any items left on the premises before, during or after any booking. Abandoned personal effects may be returned at our discretion at the owner's cost.

Use of the WiFi Facility

The RVH WiFi facility is provided free of charge. If you wish to use it, please ask for information on arrival.

RVH does not provide any support for this facility, nor does it provide any guarantees that you will be able to connect to the Internet. Please do not ask the RVH staff or trustees for support, as they will not be in a position to help you.

You should be aware of the possible security risks associated with connecting your computer to a network. It is your own responsibility to keep your computer free from malicious code (i.e.: viruses, etc.) and secure it against unauthorised access (i.e.:'hackers'). You are strongly advised to take precautions such as installing up-to-date anti-virus software and applying any security 'patches' issued by your operating system provider.

Your usage of the RVH WiFi facility and the network is regulated by relevant UK law, and it is your responsibility to familiarise yourself with its requirements. (see Data Protection Act 1998; Parts of the Criminal Justice and Public Order Act 1994; Computer Misuse Act 1990; Copyright, etc. and Trade Marks (Offences and Enforcement) Act 2002).

In particular, you must not use the RVH WiFi facility or the network to:

• Send or otherwise make available to others any material that is offensive, obscene or indecent, or infringes the copyright of another person (e.g.: MP3 or other audio or video formats). The United Kingdom has strict laws on obscenity. You should also be aware that copyright law still applies to the Internet.
• Make available by any means (e.g.: Web server, FTP server or file-sharing software) any material unless you are the copyright holder of that material, or have a licence to make that material available, or the material has been expressly put into the public domain and you can demonstrate this. By material we mean any information that can be stored on a computer: multi-media files such as video, music, speech, etc.; still images; text; software; or other file formats. An explanation of copyright is available on the UK Patent Office Web site; global copyright is explained at the World Intellectual Property Organisation site.
• Cause annoyance, inconvenience or anxiety to others. Examples would include abusive or offensive Emails.
• Access, or attempt to gain access to, computer systems, data or resources to which you are not authorised. Only use those resources that you have permission to access.
• Provide network services (such as DNS, DHCP, Bootp or other such services that may interfere with the normal running of the network).
• Provide access to other users (for example by connecting a hub or modem to a wifi-networked computer, or by passing on your password to a third party).
• Access network services in such a way as to deny reasonable access to the network for other users, for example, by excessive use of network bandwidth. This could include the use of personal web or FTP servers, or file-sharing software.

Misuse of the RVH WiFi facility will result in the withdrawal of your network access. It may also result in action being taken by the police.

Liability

Our liability to you

RVH shall ensure that the facilities are provided in accordance with our terms and conditions and the Contract is executed by us with reasonable skill and care.

We will not be liable to you for any losses which are not foreseeable by both you and us when the Contract is formed. Except in relation to death or personal injury caused by our negligence RVH’s liability remains, at all times, limited to the value of the confirmed contract.

If part(s) of the facilities (except the free WiFi facility) are not provided you must notify us within 28 days. Any alleged breach will be investigated and if agreed you shall be entitled to an appropriate refund.

The key cards issued to guests can unlock doors, but they cannot close them. RVH is not liable for damage to or loss of property. So, in order to protect your property and that of your fellow guests, please ensure that all doors, including the Outside Store, are closed and locked at all times.

For your protection, Fire Exit notices are posted on the inside of each bunkroom door and in the other main areas and corridors. A Fire Plan is also posted in the Lobby and the Lounge. Please read the notices, identify Fire Alert boxes, Fire Fighting equipment and note the Fire Exit routes and assembly point. Never use a wedge or other device to keep a door open. In the event of a fire, this could be very dangerous.

RVH will not be liable to you for any losses or damage caused by use of the RVH WiFi facility. It is your responsibility to protect your computer system.

Your liability to us

If your behaviour is deemed to be unacceptable or causes damage your booking may be terminated and you may be asked to leave RVH premises. No whole or part refunds will be made under these circumstances.

Your information

Personal information supplied to us will only be stored and used for the purposes of carrying out our contact with you.

Your view

We value your opinion of our facilities. In April each year, we invite those who visited us during the previous 12 months to respond to a brief online customer satisfaction questionnaire. We hope that you can contribute to this as not only does it highlight areas for improvement, but it also gives us the confidence that we are doing some things right. Your view will help us to improve our facilities so that they continue to meet your needs and those of all of our guests.